马克·扎克伯格不应掌控脸书
上周在瑞士达沃斯的一次晚宴上,有人问我,是否认为今天的 Facebook 比 2016 年总统大选期间表现得更加负责任。
At a dinner last week in Davos, Switzerland, I was asked if I thought Facebook was behaving more responsibly today than it did during the 2016 presidential election.
“一点也不,”我答道。“脸书帮助特朗普赢了选举,我担心 2020 年它还会干同样的事。”我解释说,有一部存在已久的法律——《通信规范法》第 230 条——保护社交媒体平台不必为诽谤和类似指控承担法律责任。脸书可以发布公职候选人等人士蓄意误导或虚假的言论,且对此不负任何责任。
“Not at all,” I answered. “Facebook helped Trump to get elected and I am afraid that it will do the same in 2020.” I explained that there is a longstanding law — Section 230 of the Communications Decency Act — that protects social media platforms from legal liability for defamation and similar claims. Facebook can post deliberately misleading or false statements by candidates for public office and others, and take no responsibility for them.
我接着说,似乎“特朗普与 Facebook 之间正在形成一种非正式的互助运作或默契”,Facebook 将帮助特朗普总统连任,而特朗普则将反过来保护 Facebook 免受监管机构和媒体的攻击。
I went on to say that there appears to be “an informal mutual assistance operation or agreement developing between Trump and Facebook” in which Facebook will help President Trump to get re-elected and Mr. Trump will, in turn, defend Facebook against attacks from regulators and the media.
“这完全是错误的,”一名 Facebook 发言人对美国商业资讯说。
“This is just plain wrong,” a Facebook spokesman told Business Insider.
我不同意。我相信特朗普先生和脸书首席执行官马克·扎克伯格都意识到他们的利益是一致的——总统的目标是赢得选举,扎克伯格的目标是赚钱。
I disagree. I believe that Mr. Trump and Facebook’s chief executive, Mark Zuckerberg, realize that their interests are aligned — the president’s in winning elections, Mr. Zuckerberg’s in making money.
我们来看看证据:2016 年,Facebook 向特朗普竞选团队派出了驻场员工,帮助优化其广告投放方案。(希拉里·克林顿的竞选团队也收到了邀请,但对方拒绝让 Facebook 团队嵌入竞选运营。)布拉德·帕斯凯尔——特朗普 2016 年竞选活动的数字总监、如今又担任他 2020 年的竞选经理——曾表示,Facebook 帮助了特朗普,让他占了上风。这似乎标志着一场特殊关系的开端。
Let’s look at the evidence: In 2016, Facebook provided the Trump campaign with embedded staff who helped to optimize its advertising program. (Hillary Clinton’s campaign was also approached, but it declined to embed a Facebook team in her campaign’s operations.) Brad Parscale, the digital director of Mr. Trump’s 2016 campaign and now his campaign manager for 2020, said that Facebook helped Mr. Trump and gave him the edge. This seems to have marked the beginning of a special relationship.
更近一些,两人之间的直接接触引发了严重质疑。扎克伯格先生于 2019 年 9 月 19 日在白宫椭圆形办公室会见了特朗普先生。我们不知道他们谈了什么。但从 1 月 22 日世界经济论坛期间的场边访谈中,我们确实知道特朗普先生对那次会面的说法:扎克伯格先生“告诉我,我在脸书上排名全球第一。”特朗普先生显然对脸书决定不对政治广告进行事实核查没有意见。“我宁愿他爱干什么就干什么,”特朗普先生在谈到扎克伯格时说道。“他干得相当出色,想想看。”
More recently, direct contact between the two men has raised serious questions. Mr. Zuckerberg met with Mr. Trump in the Oval Office on Sept. 19, 2019. We don’t know what was said. But from an interview on the sidelines at the World Economic Forum on Jan. 22, we do know what Mr. Trump said about the meeting: Mr. Zuckerberg “told me that I’m No. 1 in the world in Facebook.” Mr. Trump apparently had no problem with Facebook’s decision not to fact-check political ads. “I’d rather have him just do whatever he is going to do,” Mr. Trump said of Mr. Zuckerberg. “He’s done a hell of a job, when you think of it.”
特朗普总统在 2016 年的竞选活动中启动了一项以数据为核心的强大通信计划,并在过去几年里持续推进该计划,将 Facebook 作为其战略的关键组成部分。
The president’s 2016 campaign mounted a robust data-centric communications effort and has continued to build on that program over the past few years, using Facebook as a key part of their strategy.
Facebook 决定 2020 年不要求对政治候选人的广告进行事实核查,这就为虚假、被操纵、极端和煽动性言论敞开了大门。这类内容如果符合 Facebook 设计的算法标准,满足热度和参与度,就会被给予黄金位置的展示和推广。
Facebook’s decision not to require fact-checking for political candidates’ advertising in 2020 has flung open the door for false, manipulated, extreme and incendiary statements. Such content is rewarded with prime placement and promotion if it meets Facebook-designed algorithmic standards for popularity and engagement.
更重要的是,Facebook 的设计倾向于模糊煽动性和虚假内容的来源,并且未能充分惩罚传播虚假信息的人。该公司也没有有效警示那些接触谎言的人。
What’s more, Facebook’s design tends to obscure the sources of inflammatory and false content, and fails to adequately punish those who spread false information. Nor does the company effectively warn those who are exposed to lies.
我曾表达过这样的担忧:在 Facebook 的帮助下,特朗普先生会赢得 2020 年大选。最近该公司聘用一名右翼人士来管理新闻标签的做法,更加深了我的担忧。在达沃斯的发言中,我还指出 Facebook 被用来在其他国家造成了比在美国更严重的破坏。以缅甸为例,军方人员利用 Facebook 煽动民众攻击罗兴亚人,后者遭受了极其残酷的军事打击,包括谋杀、强奸和焚毁整个村庄:大约 70 万罗兴亚人逃往孟加拉国。海牙国际法院目前正在审议这些暴行是否构成种族灭绝罪。
I expressed my fear that with Facebook’s help, Mr. Trump will win the 2020 election. The recent hiring of a right-wing figure to help manage its news tab has reinforced those fears. In my comments in Davos, I also pointed out that Facebook has been used to cause worse damage in other countries than the United States. In Myanmar, for example, military personnel used Facebook to help incite the public against the Rohingya, who were targeted in a military assault of incredible cruelty including murder, rape and the burning of entire villages: Around 700,000 Rohingya fled to Bangladesh. The International Court of Justice in The Hague is currently deliberating whether these atrocities qualify as genocide.
但在过去一年里,Facebook 在其移动应用上推出了新功能,这些功能实际上加剧了煽动性政治攻击的火势——使它们更容易、更迅速地传播开来。该系统对发帖者免费,对 Facebook 则能产生收入。这对 Facebook 有利,对民主制度不利。
But within the last year, Facebook has introduced new features on its mobile app that actually intensify the fire of incendiary political attacks — making them easier and quicker to propagate. The system is cost-free to the poster and revenue-generating for Facebook. Good for Facebook, bad for democracy.
负责任的做法不言自明。Facebook 是一家出版商,而不只是一个中立的审核者或“平台”。它应为自己网站上出现的内容承担责任。
The responsible approach is self-evident. Facebook is a publisher not just a neutral moderator or “platform.” It should be held accountable for the content that appears on its site.
1 月 22 日在达沃斯的一场鸡尾酒会上,Facebook 首席运营官谢丽尔·桑德伯格(Sheryl Sandberg)又搬出了硅谷那句陈词滥调——Facebook 想让世界变得更好。但评判 Facebook,要看它的所作所为,而不是它的空话。
Speaking at a cocktail party in Davos on Jan. 22, Facebook’s chief operating officer, Sheryl Sandberg, repeated the worn Silicon Valley cliché that Facebook is trying to make the world a better place. But Facebook should be judged by what it does, not what it says.
我重复并重申对扎克伯格先生和桑德伯格女士领导下的 Facebook 的指控。他们只遵循一条指导原则:无论后果如何,利润最大化。无论如何,他们都不应继续掌控 Facebook。
I repeat and reaffirm my accusation against Facebook under the leadership of Mr. Zuckerberg and Ms. Sandberg. They follow only one guiding principle: maximize profits irrespective of the consequences. One way or another, they should not be left in control of Facebook.